Shipping & Returns
- Orders for Online Manuals and Haynes DIY are available immediately after purchase at no cost.
- Orders for printed manuals are dispatched next business day.
- If you have chosen a tracked service, details will be sent to you after purchase via email.
- Transit times do not include weekends or holidays.
- 2nd Day and Overnight services are not available for APO and PO boxes.
- Shipping rates reflect the size and weight of our manuals and books.
- Tax is not included in the options shown below.
DIY Manuals: United States Domestic Shipping
|
Service |
Rate |
Expected Delivery |
| Standard Shipping | $5, or FREE when you spend $49 | 3-5 Days via UPS SurePost |
| 2nd Day | $15 | 2 Days via UPS |
| Overnight | $30 | 1 Day via UPS |
DIY Manuals: International Shipping
|
Destination |
Rate |
Expected Delivery |
| Canada | $24 | 7-10 Days via USPS Priority Mail |
| Mexico | $30 | 14+ Days via USPS Priority Mail |
| Rest of World | $30 | 14+ Days via USPS Priority Mail |
Please note: Additional charges may apply when more than one title is added to your cart. These charges will be calculated at checkout.
Returns & Refunds
Haynes handles returns on a case-by-case basis with the objective of satisfying the customer. We stand behind our products and we want our customers to be satisfied with them.
If you have an issue with the product you have purchased from us, please inform us in writing at service.na@haynes.com with your order number within 7 days of the receipt of your order.
If the printed manual product(s) have been delivered to you, the printed manual(s) that were purchased from Haynes.com must be returned in good condition with no writing, stains or damage and shipped to us at your own cost.
If a refund is issued for a Haynes online/digital product, you will no longer have access to your Haynes online/digital manual.
You will be issued a full refund of your purchase (minus cost of the original shipping should this apply) within a week of approval. However, Haynes cannot be responsible for delays by your banking institution regarding a refund to your credit card as that is out of our control.
Any online manual codes purchased at a retailer or other (non-Haynes) online merchant and redeemed on the Haynes site cannot be refunded by us and must be returned to the original place of purchase with your receipt.
Contact Customer Service
Please visit our Self Help Center for answers to our most frequently asked questions.
Alternatively, you can write to our customer service team at service.na@haynes.com. To help us provide a swift response, please include as much detail as possible about your order when contacting us.