Shipping & Returns
- Orders for Online Manuals and Haynes DIY are available immediately after purchase at no cost.
- Orders for printed manuals are dispatched next business day.
- If you have chosen a tracked service, details will be sent to you after purchase via email.
- Transit times do not include weekends or holidays.
- 2nd Day and Overnight services are not available for APO and PO boxes.
- Shipping rates reflect the size and weight of our manuals and books.
- Tax is not included in the options shown below.
DIY Manuals: United States Domestic Shipping
|
Service |
Rate |
Expected Delivery |
| Standard Shipping | $5, or FREE when you spend $49 | 3-5 Days via UPS SurePost |
| 2nd Day | $15 | 2 Days via UPS |
| Overnight | $30 | 1 Day via UPS |
Print-to-Order Manuals: Domestic Shipping
| Service | Rate | Expected Delivery |
| Standard Shipping | $6.99 | 6-12 Business Days after Purchase (This includes the 5-6 day printing time) |
Please be aware that Print-to-Order products are NON-REFUNDABLE.
DIY Manuals: International Shipping
|
Destination |
Rate |
Expected Delivery |
| Canada | $24 | 7-10 Days via USPS Priority Mail |
| Mexico | $30 | 14+ Days via USPS Priority Mail |
| Rest of World | $30 | 14+ Days via USPS Priority Mail |
Please note: Additional charges may apply when more than one title is added to your cart. These charges will be calculated at checkout.
Returns & Refunds
Haynes handles returns on a case-by-case basis with the objective of satisfying the customer. We stand behind our products and we want our customers to be satisfied with them.
If you have an issue with the product you have purchased from us, please inform us in writing at service.na@haynes.com with your order number within 7 days of the receipt of your order.
If the printed manual product(s) have been delivered to you, the printed manual(s) that were purchased from Haynes.com must be returned in good condition with no writing, stains or damage and shipped to us at your own cost.
If a refund is issued for a Haynes online/digital product, you will no longer have access to your Haynes online/digital manual.
You will be issued a full refund of your purchase (minus cost of the original shipping should this apply) within a week of approval. However, Haynes cannot be responsible for delays by your banking institution regarding a refund to your credit card as that is out of our control.
Any online manual codes purchased at a retailer or other (non-Haynes) online merchant and redeemed on the Haynes site cannot be refunded by us and must be returned to the original place of purchase with your receipt.
All products sold as 'Print-to-Order' are NON-REFUNDABLE. If you have any queries or quality issues, please contact our customer service team at service.na@haynes.com who will be able to advise further.
Contact Customer Service
Please visit our Self Help Center for answers to our most frequently asked questions.
Alternatively, you can write to our customer service team at service.na@haynes.com. To help us provide a swift response, please include as much detail as possible about your order when contacting us.
Get Paid $250–$500 to Lend Your Car for a Day
Help Haynes capture real‑world maintenance photos for our repair manuals. No engine tear‑downs. 1–2 day rental. Under 50 miles of driving. Fully insured.
- Scheduled photo session by an ASE-certified technician
- Maintenance only (filters, fluid checks, visual references)
- We credit you by first name/initial or keep you anonymous—your choice
- ⭐ Bonus: Once the manual is complete, you’ll receive a FREE copy of the Repair Manual that features your vehicle.
- ⭐ Bonus: FREE exterior car wash.
- ⭐ Bonus: FREE engine bay detailing.
How it Works
- Apply: Tell us about your vehicle and availability.
- Screening: We confirm your model falls within our manual coverage years.
- Schedule: Choose a 1–2 day window. We come to you, pay you, our tech will drive your car to our workshop, and return it the same day.
- Session: We take maintenance photos, drive <50 miles total only for positioning.
- Payment: Receive $250–$500/day (or market rate, whichever is higher) after the session.
What We Photograph
- Oil & coolant level checks
- Brake & washer fluid checks
- Engine & cabin air filter access/replacement
- Battery inspection
- OBD-II port & fuse box locations
- Wheel removal (for brake inspection photos)
- Lighting checks (interior & exterior)
- Front/rear suspension overview
- General interior/exterior reference shots
All procedures are non-destructive and reversible. No mechanical or engine disassembly.
Samples of What We're Capturing
Vehicles We’re Actively Seeking
Have one of these? You’re at the top of the list. (Only one vehicle is needed within each manual’s coverage years.)
View current list (Tap to expand/close)
- 2013–2019 Cadillac XTS - Urgent Need
- 2013–2022 Chevrolet Blazer - Urgent Need
- 2013–2022 Chevrolet Spark - Urgent Need
- 2014–2019 Ford Fiesta - Urgent Need
- 2016–2020 Honda Civic - Urgent Need
- 2017–2022 Honda CR-V - Urgent Need
- 2020–2024 Subaru Ascent - Urgent Need
- 2019–2025 Subaru Forester - Urgent Need
- 2020–2024 Subaru Outback - Urgent Need
- 2020–2024 Chevrolet C8 - Urgent Need
- 2011–2017 Buick Regal
- 2013–2019 Cadillac ATS
- 2017–2024 Cadillac XT5
- 2016–2023 Chevrolet Camaro
- 2015–2022 Chevrolet Colorado
- 2014–2019 Chevrolet Corvette C7
- 2018–2022 Chevrolet Equinox
- 2014–2020 Chevrolet Impala
- 2020–2024 Chevrolet Malibu
- 2019–2022 Chevrolet Silverado 1500
- 2014–2019 Chevrolet Silverado 2500/3500
- 2020–2024 Chevrolet Silverado 2500/3500
- 2012–2020 Chevrolet Sonic
2018–2024 Chevrolet Traverse- Completed- 2015–2023 Chevrolet Trax
- 2013–2016 Dodge Dart
- 2011–2020 Dodge Journey
- 2017–2021 Ford F-250 & F-350
- 2015–2023 Ford Mustang
2015–2023 Ford Transit- Completed- 2017–2023 GMC Acadia
- 2015–2022 GMC Canyon
- 2019–2022 GMC Sierra 1500
- 2014–2019 GMC Sierra 2500/3500
- 2020–2024 GMC Sierra 2500/3500
- 2018–2024 GMC Terrain
- 2017–2022 Jeep Compass (MP)
- 2015–2018 Jeep Renegade
- 2019–2023 Jeep Renegade (BV)
- 2018–2023 Jeep Wrangler (JL)
- 2019–2024 RAM 1500 Classic
2019–2022 RAM 1500 (DT)- Completed- 2019–2024 RAM 2500
Apply to the Program
Complete the form and we’ll reach out if your vehicle is a match. You can also email us after submitting if you have questions.
FAQs
What will you do to my car?
Maintenance checks and visuals only—no engine or mechanical disassembly. Typical tasks include fluid checks, air filter access, fuse/OBD-II locations, and reference shots.
How long will you need the vehicle?
Typically 1–2 days. We coordinate a schedule that works for you.
How far will you drive it?
Under 50 miles total for positioning and setup.
Is it insured?
Yes—Haynes provides insurance for the rental period. Proof of coverage supplied during scheduling.
How do I get paid?
Payment is issued after the session via Paypal, Zelle, or ACH payment and documented in a simple rental agreement.