The Cadillac XT5 is an impressive luxury crossover, but like any vehicle, it is not without its issues. Understanding the common car problems and how to troubleshoot them can save you time and money. With model years spanning from 2017 to 2022, many owners of this SUV report recurring issues that, when addressed early, can prevent expensive repairs.
This guide will highlight some of the most common Cadillac XT5 issues and provide helpful tips to resolve them.
Engine Stalling in the 2020 Model Year
Engine stalling is one of the most alarming issues reported in the 2020 Cadillac XT5. Many drivers have experienced their engines suddenly cutting off while driving, even when the vehicle is still relatively new, sometimes with less than 2000 miles on the odometer. This issue has been traced back to a manufacturing flaw where plastic residue obstructs the fuel pump jet nozzles, limiting fuel flow and causing engine stalling.
Cadillac issued a recall for this issue, and affected vehicles received a replacement of the fuel pump module at no charge. Always check for recalls and visit an authorized dealer for repairs.
Transmission Shifting Problems
The Cadillac XT5 has been reported to experience transmission shifting issues, particularly in models from 2017. Drivers have complained about unsmooth shifting, especially when upshifting or downshifting. There have also been reports of transmission shuddering during deceleration. Some owners have even had their shifters get stuck in one gear, leaving them stranded.
Cadillac has acknowledged these issues, particularly with the 8-speed AF50-8 automatic transmission. The solution often involves reprogramming the Transmission Control Module (TCM), which Cadillac dealers can do for free as part of a recall (GM Recall #N182163380). If you experience these issues, visit a dealer to ensure the software is up to date.
Brake Fluid Leaks
A common issue, especially with the 2017 Cadillac XT5, involves brake fluid leaks. The source of these leaks has been identified as faulty or misaligned brake caliper piston seals, which can cause a dangerous loss of braking performance.
Cadillac issued a recall (NHTSA #16V80200) for the 2017 models, which prompted dealers to inspect and replace the brake caliper assemblies if needed. If you suspect your XT5 may have this issue, it is vital to get the brake calipers checked.
Air Conditioning and HVAC System Failure
For drivers in hotter climates, a malfunctioning air conditioning system can be especially frustrating. In the Cadillac XT5, many owners report that their air conditioning system does not blow enough air or fails to maintain the set temperature. This is typically caused by a malfunctioning HVAC control module.
A recall (N172088670) addresses the HVAC control module, with dealers offering free replacements. However, other components of the HVAC system, like the compressor or condenser, may also need inspection.
Liftgate Malfunctions
The Cadillac XT5 features a hands-free liftgate that is prone to malfunction. In some cases, the liftgate stops working entirely, which can be a major inconvenience, especially when you need to load heavy items into the vehicle. The issue is often traced back to the liftgate control module, which can be damaged by water.
Although no formal recall has been issued for this problem, replacing the damaged liftgate control module is the key solution. Be sure to check for any signs of water intrusion, as this could cause further damage to the module.
Roof Rail Airbag Deployment Issues
In some Cadillac XT5 models, there have been reports of improper deployment of the roof rail airbags. These airbags are designed to protect occupants in the event of a rollover, but a manufacturing flaw has caused some to deploy improperly, potentially leaving the vehicle’s occupants unprotected during an accident.
Cadillac has issued a recall for affected 2020 XT5 models to replace the faulty roof rail airbag modules. If you are driving a 2020 model, it is essential to verify if your vehicle is affected.
Premature Tire Wear
Premature tire wear is another common issue with the Cadillac XT5, especially in the 2017-2018 models equipped with Michelin Premier LTX tires. These tires are supposed to last for up to 60,000 miles, but many owners have reported significant wear after just 20,000 to 30,000 miles.
Some affected models are covered under a recall (N212329050), and the defective tires will be replaced by the manufacturer. If you are driving a 2020 model with Continental tires, check whether your vehicle is part of the recall.
Exploding or Shattering Sunroof
A particularly dangerous issue involves the Cadillac XT5's panoramic sunroof, which has been reported to explode or shatter without warning. This issue has been mostly associated with the 2017 and 2018 models.
Unfortunately, there is no recall for this problem, and Cadillac has not taken responsibility. If you experience this issue, you will need to pay for a replacement out of pocket, which can cost upwards of $1,100 for the glass replacement.
Electrical System Failures
Electrical issues in the Cadillac XT5 can include malfunctioning door locks, error codes appearing on the dashboard, and even total power loss while driving. These problems are often linked to a failing electrical system, which can cause a loss of control over key vehicle functions.
Electrical issues are complex, and diagnosing the cause can be tricky. If you are experiencing power loss or other electrical problems, it is best to consult a mechanic who can inspect your battery, alternator, and fuses for possible failures.
Sunroof Water Leaks and Malfunctions
Another issue that has been reported in Cadillac XT5 models, especially from 2017 to 2020, involves water leaks around the sunroof. These leaks can cause water to drip into the cabin, potentially damaging the interior and electrical systems. This is often due to clogged or damaged sunroof drainage tubes, which can become blocked by dirt or debris.
If you notice any signs of water leakage, immediately check the sunroof drainage tubes for blockages. Regular cleaning and maintenance of these tubes can prevent such issues from occurring. If the problem persists, it's recommended to have the drainage system inspected by a mechanic.
How Haynes Manuals Can Help
At Haynes Manuals, we know how important it is to maintain your vehicle and stay on top of common issues like those affecting the Cadillac XT5. Our detailed repair manuals provide step-by-step instructions to help you diagnose and fix these issues yourself. With our manuals, you can save money on professional repairs and have the confidence to tackle any problem head-on.
Explore our extensive collection of manuals for your Cadillac XT5 and take control of your vehicle maintenance today!
